Privacy policy

Shinigami operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment details, and transaction history.
Account information including your username, password, preferences, and settings.
Transaction information including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel.
Communications with us including customer service inquiries.
Device information including your device type, browser, IP address, and network details.
Usage information including how and when you interact with or navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, make a purchase, or contact us.
Automatically through cookies or similar technologies when you use our website.
From service providers that help us operate our website, process payments, or deliver orders.
From business partners or third parties who assist us in providing services to you.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
To process your orders, fulfill your requests, manage your account, process payments, deliver products, handle returns, and improve our services.
Marketing and Advertising.
To send marketing messages, display relevant ads, and inform you about new products or offers.
Security and Fraud Prevention.
To protect our Services, detect or prevent fraud, and ensure the safety of your account.
Communicating with You.
To provide customer support and respond to your inquiries.
Legal Reasons.
To comply with laws, respond to lawful requests, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information in the following situations:

With service providers and vendors who perform services on our behalf (e.g., IT management, payment processing, fulfillment, analytics, marketing).
With business and marketing partners who assist in providing or advertising our products.
With your consent, for example, when you request us to share information with a shipping carrier or social platform.
With our affiliates or corporate group members.
In connection with business transactions, such as a merger, acquisition, or sale of assets.
As required by law, to comply with legal obligations or protect our rights and those of others.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. You should review their policies before providing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from anyone under the age of majority in your jurisdiction. If you believe a child has provided personal information, please contact us so we can delete it.

Security and Retention of Your Information

We take appropriate technical and organizational measures to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights such as:

Access / Know what information we hold about you.
Delete your personal information.
Correct inaccuracies.
Data Portability to receive a copy of your information.
Manage Communication Preferences (unsubscribe from promotional emails at any time).

You can exercise these rights by contacting us at the email below. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your information outside of your country of residence. When doing so, we take steps to ensure appropriate safeguards are in place to protect your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: shinigamioffcial@gmail.com
Address: Ramgarh Village Jahangirpuri, B-7, Delhi, DL, 110033, IN