📄 Terms & Conditions – Shinigami

Welcome to Shinigami (“Company”, “we”, “our”, “us”).
By accessing or using our website www.theshinigami.in (“Website”), you agree to the following Terms & Conditions.
If you do not agree, please do not use the website.

1. General

This website is owned and operated by Shinigami.
All users must read and accept these Terms before making any purchase or browsing the site.

We reserve the right to modify or update these Terms anytime without prior notice.

2. Eligibility

To place an order on our website, you must:

• Be at least 18 years old, OR

• Use the website under the supervision of a parent/guardian

Providing false information may result in order cancellation.

3. Products & Descriptions

We provide skincare products formulated under safe and standard guidelines.
However:

• Actual product colour/texture may vary slightly

• Ingredients list may change as part of formulation updates

• All information on the site is for general use only

Users must perform a patch test before use.

4. Pricing & Payments

All prices listed on the website are in INR and may be changed without notice.

By placing an order, you agree that:

• You are authorized to use the selected payment method

• Payments must be completed before order processing

• We may cancel orders in case of incomplete or failed payments

5. Order Acceptance & Cancellation

Your order is confirmed only after:

• Payment is successful

• You receive an order confirmation email/SMS

We may cancel or reject orders in the following cases:

• Suspected fraud

• Incorrect address or information

• Unavailability of product

• Payment failure

Refunds for cancelled orders will follow the Return & Refund Policy.

6. Shipping & Delivery

Orders are shipped according to our Shipping Policy.
Delivery timelines are estimates only and may vary due to:

• Courier delays

• Weather conditions

• Festivals

• Operational issues

Shinigami is not responsible for delays caused by third-party couriers.

7. Returns, Refunds & Cancellations

All returns and refunds follow the Return & Refund Policy provided on the website.

We do not accept returns for:

• Opened or used products

• Tampered packaging

• Hygiene-sensitive items

Refunds will be processed back to the original payment method whenever possible.

8. Intellectual Property

All brand assets including:

• Shinigami name

• Logo

• Product images

• Text, graphics, icons, design

are the exclusive property of Shinigami.
Copying, reproducing, or modifying any part of the site without permission is prohibited.

9. User Responsibilities

By using the website, you agree that you will:

• Not misuse or tamper with the website

• Not distribute harmful software

• Not engage in fraudulent activities

• Provide accurate information

Any violation may result in legal action.

10. Health & Safety Disclaimer

Our skincare products are cosmetic products, not medical treatments.
We are not liable for:

• Allergic reactions

• Incorrect usage

• Pre-existing skin conditions

• Sensitivities not disclosed by the customer

Always consult a dermatologist if needed.

11. Limitation of Liability

Shinigami is not liable for:

• Losses due to misuse of products

• Courier delays

• Damaged parcels caused by courier handling

• Technical issues on the user’s device

• Any indirect or consequential damages

Your use of the website and products is solely at your own risk.

12. Third-Party Links

We may link to third-party websites for convenience.
Shinigami is not responsible for external content or their policies.

13. Governing Law

These Terms & Conditions are governed by the laws of India.

14. Contact Information

If you have any questions regarding these Terms:

R And A Enterprises

Gmail - shinigamioffcial@gmail.com
Ph - 8826355450