Shipping policy
At Shinigami, we aim to deliver your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand our delivery process and timelines.
Processing Time
-
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Shipping Time
-
Our Product will be delivered 7–14 business days after your order has been processed.
-
Please note that delivery times may vary depending on your location, local postal service, and customs processing (if applicable).
Shipping Rates
-
Shipping costs are calculated at checkout based on your location and the weight of your order.
-
Occasionally, we offer free shipping promotions — these will be clearly stated on our website or during checkout.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to track your package’s status online. Please allow up to 48 hours for tracking updates to appear.
Delays and Lost Packages
While we strive to deliver within the estimated timeframe, unexpected delays (e.g., weather, customs, or carrier issues) can occur.
If your order hasn’t arrived after 20 business days, please contact us at shinigamioffcial@gmail.com, and we’ll assist you in locating your package.
Incorrect Shipping Information
Please double-check your shipping details before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about shipping or your order status, please contact our support team at shinigamioffcial@gmail.com